Northern Tower Tour Operation is constantly striving to provide excellent service to you while building a long-lasting relationship. To achieve these goals, we occasionally need information supplied by you when you visit our website. We value your privacy and protect your personal information as described in detail below.

Before submitting your personal information to our website, please read this policy carefully to learn about our privacy practices, keeping in mind these two important points about our commitment to you:

We do not share your personal information, except in order to provide services and information to you, or as required by law. Your personal information is shared only with our own affiliated companies and with vendors in order to deliver information and services to you, except in very special circumstances (such as legal proceedings) as described below.

We are committed to protecting your personal information. We have put in place procedures designed to keep your information protected, including using encryption technology to process financial information.

What information we collect from you

NTTO may collect personal information such as names, company names, titles, addresses, telephone numbers, fax numbers and e-mail addresses from users on a voluntary basis.

How we use your information

NTTO does not sell or rent your personal information. Any information that you voluntarily submit may be used by us to provide you with enhanced services such as providing you with products and services that you may have requested. We have the utmost respect for your privacy and security. NTTO uses the information we collect about you for the following general purposes:

For registration and to manage your account, including to facilitate your access to and use of our site

  • To improve the content of our websites
  • To customize the content and/or layout of our page for each individual visitor
  • To communicate with you
  • To respond to your questions and comments
  • To measure interest in and improve our products, services, and website
  • To notify you about special offers and products or services available from us that may be of interest to you.

With whom we share your information

NTTO may contract with third parties to process payments and information requests, and these parties would have access to personal information in fulfilling their duties. We also may share your personal information with our affiliated companies in connection with delivering services and information to you and with other parties in connection with the arrangement of travel services, such as hotels and providers of transportation. The information we collect is not shared with other organizations for commercial purposes.

Your privacy is important to us. Any information that we collect online or via the telephone is done to provide you with the best website experience and service possible.

Social media services

You can choose to access certain third party social media websites and services through our site (such as Face book, twitter, YouTube). When you do so, you are sharing information with those sites, and the information you share will be governed by their privacy policies. You may also be able to modify your privacy settings with these third party social media websites.

Email communications

NTTO wants to make it easy for you to take advantage of travel-related opportunities on our websites. One way we do this is by sending you e-mail messages that contain information about your apparent travel-related interests. We believe these email messages will provide you with useful information about travel-related special offers available through our sites.

If you do not want to receive email from us in the future, please let us know by sending us email at the below address, calling us at the below telephone number, or writing to us at the below postal address. We reserve the right to send you occasional service-related emails about your account even if you voluntarily opt-out of email notifications.

How we protect your information

Although no website can guarantee security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us.

Children's privacy

NTTO does not knowingly collect personal identifiable information from children under the age of 18. If you are under the age of 18, please do not provide your name and address or other contact details or any other personally identifiable information of any kind whatsoever. If you are a parent or guardian of someone under the age of 18 who has provided us information without your knowledge and consent, you may request that we remove this information by contacting us at the above address or phone number.

External links

This website contains links to other websites. We are not responsible for the privacy practices of other websites. This privacy policy applies solely to information collected by NTTO.

How you can contact us

If you have questions about this privacy policy, or if you believe that this site is not following its stated Privacy Policy, please contact us at:

Northern Tower Tour Operation(NTTO)


Ph. +251 9 20 75 00 09

Fx. +251 978093770

P.O.Box: 2136